Compliance You Can Trust

Built to meet the regulatory and operational demands of healthcare delivery. 

Compliance Overview

HIPAA Compliance

Courier training, secure handling, and documented procedures aligned with HIPAA requirements.

DOT & Transportation Safety

Vehicles and drivers operating under regulated transportation standards.

OSHA & Workplace Safety

Courier safety training and proper handling protocols for medical materials.

Data Security & Privacy

Chain-of-Custody

End to end documentation, delivery confirmation, and audit-ready records ensure full visibility and accountability.

Third-Party Audits & Certifications

Genova follows documented operational standards and internal controls aligned with healthcare logistics best practices. Compliance procedures are regularly reviewed to support audits, vendor evaluations, and procurement requirements.

Data Security & Privacy

HIPAA BAA overview

Genova operates in accordance with HIPAA expectations and supports Business Associate agreements when required by healthcare partners. 

Access control policies

System access is restricted based on role and responsibility to limit exposure and maintain data integrity. 

Breach notification procedures

Defined response procedures ensure timely communication and corrective action in the unlikely event of a security incident. 

Encryption standards

Digital systems use secure, industry-standard encryption to protect delivery data and sensitive operational information. 

View our full Privacy Policy for additional details on data protection and information handling